At a glance
- Money services registration
- Money services businesses must register with FINTRAC and follow anti-money-laundering rules. Source: FINTRAC
- Exchange rate reference
- The Bank of Canada publishes a daily reference rate that is not the rate consumers receive. Source: Bank of Canada
- Typical delivery time
- Most international transfers take one to a few business days to arrive. Source: FCAC
- Canada Post option
- Canada Post outlets sell money orders for some destinations; ask about coverage. Source: Canada Post
- Complaint route
- The FCAC handles complaints about federally regulated financial institutions. Source: FCAC
- Fraud reporting
- Report suspected transfer fraud to the Canadian Anti-Fraud Centre. Source: Canadian Anti-Fraud Centre
Compare the total cost, not just the fee
Two providers can charge the same fee and still deliver very different amounts, because the exchange rate they apply is part of the price. A provider that advertises a low or zero fee may add a margin to the rate it uses, so the recipient ends up with less money.
The practical test is to ask one question: for this exact amount and this exact destination country, how much will the recipient actually get? That single figure captures the fee, the exchange-rate margin and any charges deducted along the way. Ask every provider the same question and compare the answers directly.
| Question | Why it matters |
|---|---|
| How much will the recipient get? | Combines fee, exchange rate and deductions in one number. |
| Which exchange rate applies? | Shows whether a margin is added to the market rate. |
| Is the rate locked, and for how long? | A moving rate changes the final amount received. |
| Are intermediary or receiving bank fees deducted? | Some destinations take charges out of the payout. |
| What identification is required? | Missing documents are a common cause of delay. |
Where to send money from Shippagan
Shippagan is a small francophone town on the Acadian Peninsula in northeastern New Brunswick, where fishing, seafood processing, seasonal work and family connections abroad shape daily life. Because it is not a large urban centre, the number of walk-in counters is limited, so residents often combine two or three routes.
Bank branches can arrange international transfers, though requirements, cut-off times and the rates applied vary. Canada Post outlets sell money orders that some destinations accept, so ask staff about destination coverage, maximum amounts and expected delivery. Money services businesses, sometimes operating as agents inside retail shops, must register with FINTRAC before offering transfer services.
Identification and records you need
Canadian anti-money-laundering rules require money services businesses to verify client identity for many transactions. In practice, bring government-issued photo identification such as a passport, driver's licence or permanent resident card. What is accepted can differ depending on the amount, whether you pay in cash, and whether you are a new or returning client.
Providers also keep records of transfers and may ask about the purpose of a payment. Large cash transactions generally face stricter checks than transfers funded from your own account. Ask the provider what to bring before you go, and keep your receipt and reference number until the money has arrived at the other end.
How New Brunswick shapes your options
Most money transfer rules are federal and apply the same in every province. FINTRAC supervises registered money services businesses, OSFI supervises federally regulated financial institutions, and the FCAC handles consumer complaints about banks and other federally regulated providers. Provincial law governs some contracts and consumer disputes.
New Brunswick's bilingual character matters in practice: services in French are widely available on the Acadian Peninsula, and providers should give you clear information about fees and rates in the language you use. In a smaller community, cash pickup points are fewer and may be farther away, so a deposit into a Canadian bank account is often the simplest way to receive funds.
Delivery methods and timing
Delivery methods include a deposit into the recipient's bank account, cash pickup from an agent, a credit to a mobile wallet, or a load onto a prepaid card. Direct deposit is usually the least error-prone because nobody has to travel to collect the money in person.
Timing depends on the destination country, the currencies involved, cut-off times at the sending provider, weekends and public holidays in both countries, and any compliance checks that need extra documents. Most transfers take one to a few business days; some cash payouts can be collected the same day.
- Confirm whether the recipient collects cash or receives a deposit, and where.
- Check the exchange rate is locked before you confirm the transfer.
- Keep the reference number and receipt until the money arrives.
- Tell the recipient which name and identification to present.
Receiving money in Shippagan, and where to get help
To receive money in Shippagan, the sender needs your full legal name exactly as it appears on your identification, plus either your bank details or the pickup point you choose. Keep the reference number. If you collect cash, bring the same identification that was used to set up the transfer.
Be cautious with requests for money that arrive with urgency, secrecy, or a promise of a prize or refund. Legitimate providers never ask for your online banking password. If you suspect fraud, contact your financial institution and report it to the Canadian Anti-Fraud Centre.
If a transfer goes wrong, start with the provider's own complaint process and keep written records of what was said. The FCAC can review complaints about federally regulated financial institutions. FINTRAC deals with compliance by money services businesses rather than individual disputes, and provincial consumer offices handle other contract issues.
Frequently asked questions
How long does an international money transfer to or from Shippagan take?
Most transfers arrive within one to a few business days. Cash pickups are sometimes available the same day, while transfers involving less common currencies, weekends or extra document checks can take longer.
What identification do I need to send money from Canada?
Bring government-issued photo identification, such as a passport, driver's licence or permanent resident card. Providers may request additional documents for larger amounts or cash-funded transfers, and the name on the transfer must match the identification you present.
Is it cheaper to send money through a bank or a money services business?
It depends on the destination, the amount and the rate each provider applies. Comparing the amount the recipient will actually receive, rather than the advertised fee alone, gives you a fair basis for choosing.
Can I send money from a Canada Post outlet?
Canada Post outlets sell money orders, and some destinations accept them. Ask staff whether the destination country is served, what the maximum amount is, and how long delivery is expected to take.
How do I check that a money transfer provider is legitimate in Canada?
Money services businesses must register with FINTRAC, and the registry is public, so you can confirm a provider is listed. Be wary of any service that cannot explain its fees, rate and complaint process clearly.
What should I do if I think a transfer request is fraudulent?
Stop before sending anything, contact your financial institution if money has already moved, and report the incident to the Canadian Anti-Fraud Centre. Urgency, secrecy and unusual payment methods are common warning signs.
Sources
Every figure or rule on this page should be verified at the official source before you rely on it.
- Consumer guidance on sending money abroadFinancial Consumer Agency of Canada
- Registration and obligations of money services businessesFINTRAC
- Daily exchange rate reference dataBank of Canada
- Money order services and availabilityCanada Post
- Reporting fraud and scam warning signsCanadian Anti-Fraud Centre
- Supervision of federally regulated financial institutionsOSFI