At a glance
- What OSFI supervises
- Federally incorporated banks, insurers, trust and loan companies, and some pension plans. Source: OSFI
- Where lists live
- OSFI's official website maintains the current lists, guidance, and regulatory notices. Source: OSFI
- Credit unions
- Provincially regulated credit unions and caisses populaires appear on provincial lists, not OSFI's. Source: OSFI
- Transfer businesses
- Money services businesses register with FINTRAC rather than being supervised by OSFI. Source: FINTRAC
- Consumer complaints
- FCAC handles consumer complaints and questions about federally regulated financial institutions. Source: Financial Consumer Agency of Canada
What "OSFI regulated financial institutions" means
OSFI regulated financial institutions are entities created or registered under federal Canadian law and supervised by the Office of the Superintendent of Financial Institutions. The main categories are banks, federal insurance companies, and federal trust and loan companies. OSFI also supervises certain private pension plans that fall under federal jurisdiction.
Supervision is prudential. OSFI sets expectations for capital, liquidity, governance, and risk management, monitors how institutions meet them, and can intervene when an institution's financial condition deteriorates. A place on an OSFI list is not a rating, endorsement, or guarantee. It identifies which regulator oversees the entity's financial soundness.
An institution is federally regulated when its incorporating statute is federal, such as the Bank Act or the Insurance Companies Act, and it is registered or continues under that statute. Entities operating solely under provincial legislation are supervised by provincial regulators instead, and appear on provincial lists rather than OSFI's.
What OSFI publishes publicly
OSFI maintains public lists of the institutions it supervises, including banks, insurers, and trust and loan companies, along with entities in special status such as those under liquidation or with restricted operations. The lists are organized by category and are searchable on the OSFI website.
Beyond lists, OSFI publishes prudential guidance, guidelines, advisories, and decisions that explain how it expects institutions to manage risk. It also publishes financial data that banks and insurers report, along with annual reports and notices of administrative actions where applicable. These documents describe regulatory expectations, not product features.
OSFI does not publish transfer fees, exchange rates, account terms, or dispute outcomes, and it does not compare products. For consumer-facing questions, the Financial Consumer Agency of Canada publishes guidance. For current market exchange rates, the Bank of Canada publishes daily rates.
Federal and provincial regulation: why two sets of lists exist
Canada has two layers of financial regulation. Federally regulated institutions are supervised by OSFI. Provincially regulated ones are supervised by a provincial regulator. Credit unions and caisses populaires are the most common example of provincially regulated deposit-takers.
The distinction changes where you take a problem. Complaints about a federally regulated bank go through the institution's internal complaint process and then to the Financial Consumer Agency of Canada. For a provincially regulated credit union, provincial complaint routes and the provincial regulator apply instead.
A single financial group can contain both types of entity. A federally regulated bank may sit alongside a provincially registered subsidiary or a separately registered money services business. Check the legal name on your account agreement or statement, not the brand name used in advertising.
How OSFI's role differs from other federal bodies
Several federal bodies touch international money transfers, and their roles do not overlap in the way people often assume. OSFI supervises the safety and soundness of federally regulated financial institutions. FINTRAC administers the anti-money-laundering and anti-terrorist-financing regime, including registration of money services businesses.
The Financial Consumer Agency of Canada handles consumer protection and complaint escalation for federally regulated financial institutions. The Bank of Canada publishes daily exchange rates and sets monetary policy. The Canada Revenue Agency administers tax reporting, including requirements that apply to foreign income and foreign property.
| Body | Main responsibility |
|---|---|
| OSFI | Prudential supervision of federally regulated banks, insurers, and trust and loan companies |
| FINTRAC | Anti-money-laundering and terrorist financing compliance; registration of money services businesses |
| Financial Consumer Agency of Canada | Consumer protection, financial literacy, and complaint escalation for federally regulated institutions |
| Bank of Canada | Monetary policy and publication of daily exchange rates |
| Canada Revenue Agency | Tax reporting on foreign income and foreign property |
Why it matters for international money transfers from Canada
When you send money abroad from Canada, the entity handling your transfer is almost always regulated by someone: a bank supervised by OSFI, a provincially regulated credit union, or a money services business registered with FINTRAC. Knowing which applies tells you who to contact if something goes wrong.
The Bank of Canada publishes daily exchange rates that are widely used as a reference point. Banks and transfer providers set their own customer rates, which typically differ from that benchmark, and they set their own fees. Those amounts change constantly, so check the provider's disclosure and the published rate at the time you send.
Prudential supervision reduces the risk of institutional failure. It does not protect you from fraud, from a misdirected payment, or from unfavourable terms. Consumer protection agencies handle complaints, and the Canadian Anti-Fraud Centre collects reports of fraud. None of these bodies sets or guarantees the price of a transfer.
How often the source changes, and how to verify it
OSFI's lists change as institutions are approved, amalgamated, renamed, wound up, or placed under restrictions. Guidance and advisories are added or revised over time as rules and international standards evolve. Because the content is maintained by the regulator rather than on a fixed publication schedule, any name or status you rely on should be confirmed at the source.
To verify, open the OSFI website directly, search the institution's legal name, and confirm the category it appears under. Cross-check that legal name against your account agreement or your provider's registration details. Consult FINTRAC for money services business registration. This page does not restate live figures for that reason.
- Find the legal entity name on your account statement or service agreement.
- Search that exact name on the OSFI website and note the category it falls under.
- Confirm whether the entity is federally or provincially regulated before choosing a complaint route.
- For money services businesses, confirm registration with FINTRAC.
- For rates, use the Bank of Canada's published rates and the provider's own fee disclosure.
Key terms to know
These definitions follow the language used by Canadian regulators. They are useful when you read a disclosure document or decide which regulator to contact about a transfer.
In everyday transfers, the practical question is usually simpler: which legal entity holds your money, and which regulator supervises it? Answering that determines the complaint route, the applicable deposit protection framework, and any reporting obligations that may apply to you.
- Federally regulated financial institution — an entity incorporated or registered under federal law and supervised by OSFI.
- Prudential regulation — supervision focused on an institution's financial soundness, governance, and risk management.
- Money services business — a business that transfers money, cashes cheques, or deals in virtual currency, registered with FINTRAC.
- Provincial regulator — the authority supervising credit unions, caisses populaires, and other provincially incorporated entities.
- Foreign bank branch — a branch of a foreign bank permitted to operate in Canada under federal law.
Frequently asked questions
What makes a financial institution OSFI regulated?
It is incorporated or registered under federal Canadian law, which places it under OSFI's prudential supervision. Federal banks, insurance companies, and trust and loan companies are the main examples.
Are credit unions OSFI regulated?
Generally no. Credit unions and caisses populaires are usually incorporated under provincial law and supervised by a provincial regulator. Some groups include federally regulated affiliates, so check the legal name on your agreement.
Is a money transfer app OSFI regulated?
Often not. Many transfer businesses are money services businesses registered with FINTRAC rather than institutions supervised by OSFI. Verify the registration status and the legal entity behind the service.
Does OSFI set exchange rates or transfer fees?
No. OSFI supervises institutional safety and soundness and does not publish consumer prices. The Bank of Canada publishes daily exchange rates, and each provider sets its own customer rate and fees.
Where do I complain about a federally regulated bank?
Start with the bank's internal complaint process, then escalate to the Financial Consumer Agency of Canada if the issue is unresolved. FCAC publishes the escalation steps for federally regulated institutions.
How current is the information on the OSFI website?
OSFI updates its lists and guidance as institutions change status and as rules evolve, so its website is the authoritative version. Confirm names and categories there rather than relying on a summary.
Sources
Every figure or rule on this page should be verified at the official source before you rely on it.
- What OSFI supervises and the lists it publishesOSFI
- Consumer guidance on sending money abroadFinancial Consumer Agency of Canada
- Money services business registration and AML obligationsFINTRAC
- Published daily exchange rates used as a benchmarkBank of Canada
- Tax reporting on foreign income and foreign propertyCanada Revenue Agency
- Reporting fraud and scam activityCanadian Anti-Fraud Centre